Contact information

We are here to help! Whether you have questions about our premium cleaning mops, need assistance with your international order to Singapore, or just want to share your feedback, we are ready to assist you.

Get in Touch

If you have any inquiries, please contact us via the following methods:

• Store Name: gozel.shop
• Contact Name: METAGES AYALEW WORKU
• Email: support@gozel.shop
• Phone: +1 415-590-6023
• Address: 2005 101ST AVE SE UNIT 1 LAKE STEVENS, WA 98258-9601 United States

Customer Service Hours

• Monday to Friday: 9:00 AM – 5:00 PM (PST)
• Saturday & Sunday: Closed

Response Time

We aim to respond to all emails and inquiries within 24 hours during business days. If you contact us over the weekend or on a holiday, we will get back to you on the next business day.